FAQs

We’re here to Answer All of Your Questions

Heather Hill measures outcomes and guides quality assurance through a combination of resident interviews, observations and record reviews to provide actionable data on our resident care.

We are Medicare and Medicaid certified and accept private pay and commercial insurance.

Heather Hill establishes and implements individual care programs for each and every resident. Caregivers are assigned based on an individual’s needs. For more information on Heather Hill’s staffing and individual care programs, please contact us to discuss your specific situation.

Yes. With qualifying full-time therapy programming, we are able to speed recovery and get residents home sooner.

We have professionals on staff to ensure that families stay informed and comfortable with their loved one’s progress in our care. We offer personalized care conferences, family meetings, counseling and clinical education.

For anyone that wants to learn more about our care, please contact us for resident and family perspectives.

We’ve invested in communications technologies, including laptop computers, Wi-Fi and video capabilities to keep loved ones connected to their families.

Our Executive Chef prepares breakfast, lunch and dinner, with special snacks in between. We have Nutrition Specialists on staff to cater to any special diets and nutritional needs.

We make every individual’s stay feel as close to home as possible with amenities including in-room TVs, in-room telephones, walk-in showers and more.

We ensure that individuals remain engaged with activities including Wii video games, BINGO, Game Nights, Happy Hours, Live Music, etc.

Yes. Family and friends may visit their loved ones during scheduled visiting hours.

Yes. All you need to do is contact our administrative staff to schedule your stay.